MUTANT MODULAR return Policy:
• Contact MUTANT MODULAR before returning any items.
• You can return to product within 14 days of delivery.
• The product must be in new condition.
• To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
• If a package is unclaimed you might have to pay a handling fee for resend the item.
Please contact MUTANT MODULAR before returning any items.
If you've got any worries, concerns or complaints regarding your order, get in touch with us as we'll work with you to solve them.
Before contact us you can return the item within 14 days of delivery. The item be in new condition to qualify for a refund - no scratches or signs of use. If any item is scratched or looks used then product shall not be refunded. Make sure to let us know if you want to return your items and if possible, MUTANT MODULAR suggests you get a receipt and please provide us with a tracking number, as it makes it easier to follow the return shipment if needed.
Returning A Package
If a returned item is shipped internationally, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Lateral Sound is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not collected from your post office within 14 days, MUTANT MODULAR reserves the right to charge you for handling fees to cover return shipping and freight companies' administrative costs.